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Feedback to Trains Are Good


Please tell us what you think about Trains Are Good.   All fields in this feedback form are optional. For your convenience, this feedback form is in sections. We would like to improve, and we want to know what you think, and we would like to know something about our customers and their preferences. We welcome all comments and suggestions. All fields in this feedback form are optional.

General comments

What kind of general comment(s) would you like to send?

Complaint Problem Suggestion Praise

Enter your general comment(s) in the space below:


Web site

What about our web site would you like to comment on?
Web Site Content Web Site Navigation Web Site Technical
Web Site Dead Link Other Web Site Issue
Web Site Comment:

How could we improve this Trains Are Good web site?
This Trains Are Good web site could use more or should add:
This Trains Are Good web site could use less or should delete:

Which Trains Are Good web site page or information did you find most useful?

How did you discover our Trains Are Good web site? (check all that apply)
Name of other search engine:
Is this Trains Are Good web site worth recommending to a friend?
Why is the site worth or not worth recommending?
How often do you visit our web site?
first visit
every day
weekly
monthly
twice per year
once per year
when prompted by email
comment:
Bottom line, how would you rate this Trains Are Good web site?

Store

When was the last time you visited Trains Are Good store?
today in past week in past month in past three months
in past six months in past year more than one year ago never
Store location is convenient. yes no
Parking is OK. yes no
Store hours are convenient. yes no
Store atmosphere and decor are appealing. yes no
Merchandise displays are attractive. yes no
I am satisfied with the store. yes no
Comment on store:

Products

Store has good selection of products. yes no
Merchandise I needed was in stock. yes no
I am satisfied with the merchandise I bought. yes no
I am satisfied with the price I paid. yes no
Store has lowest prices in area. yes no
Store sells high quality merchandise. yes no
Comment on products:

Customer survey

Where do you shop for (and sometimes purchase) Thomas products? (check as many as apply)
  Trains Are Good Internet Costco Target K-Mart Other
Wooden Thomas trains
Metal "Take Along" Thomas
Plastic Tomy-brand Thomas
Thomas apparel
Thomas videos
Thomas books
BRIO toys
Comment on where you purchase Thomas products:

Feedback on feedback

This feedback form would be better if:

[Optional] Tell us how to get in touch with you:

Name
E-mail
Tel
Thank you for your time!


Copyright © 2005 [Trains Are Good]. All rights reserved.
Revised: 01/23/06.