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Feedback to Trains Are Good

Please tell us what you think about Trains Are Good. All fields in this feedback form are optional. For your convenience, this feedback form is in sections.

General comments
Web site
Store
Products
Customer survey
Feedback on feedback

We would like to improve, and we want to know what you think, and we would like to know something about our customers and their preferences. We welcome all comments and suggestions. All fields in this feedback form are optional.

General comments

What kind of general comment(s) would you like to send?

Complaint Problem Suggestion Praise

Enter your general comment(s) in the space below:

Web site

What about our web site would you like to comment on?

Web Site Content Web Site Navigation Web Site Technical

Web Site Dead Link Other Web Site Issue

Web Site Comment:

How could we improve this Trains Are Good web site?

This Trains Are Good web site could use more or should add:

This Trains Are Good web site could use less or should delete:

Which Trains Are Good web site page or information did you find most useful?

How did you discover our Trains Are Good web site? (check all that apply)

Search engine: Google	Link from different site	Friend or colleague
Search engine: Yahoo	Discussion group	Other
Search engine: Other	Name of other search engine:

Is this Trains Are Good web site worth recommending to a friend?

Yes

I'd rather not say

Why is the site worth or not worth recommending?

How often do you visit our web site?

first visit	every day	weekly
monthly	twice per year	once per year
when prompted by email	comment:

Bottom line, how would you rate this Trains Are Good web site?

awesome

rocks

whatever

lame

Store

When was the last time you visited Trains Are Good store?

today	in past week	in past month	in past three months
in past six months	in past year	more than one year ago	never

Store location is convenient. yes no

Parking is OK. yes no

Store hours are convenient. yes no

Store atmosphere and decor are appealing. yes no

Merchandise displays are attractive. yes no

I am satisfied with the store. yes no

Comment on store:

Products

Store has good selection of products. yes no

Merchandise I needed was in stock. yes no

I am satisfied with the merchandise I bought. yes no

I am satisfied with the price I paid. yes no

Store has lowest prices in area. yes no

Store sells high quality merchandise. yes no

Comment on products:

Customer survey

Where do you shop for (and sometimes purchase) Thomas products? (check as many as apply)

	Trains Are Good	Internet	Costco	Target	K-Mart	Other
Wooden Thomas trains
Metal "Take Along" Thomas
Plastic Tomy-brand Thomas
Thomas apparel
Thomas videos
Thomas books
BRIO toys

Comment on where you purchase Thomas products:

Feedback on feedback

This feedback form would be better if:

[Optional] Tell us how to get in touch with you:

Name
E-mail
Tel

Thank you for your time!